Terms & Conditions

01Your agreement with us

These Terms & Conditions apply to the Dreamy mobile app and its connected story services, provided by Demure AI LLC, Hong Kong (“DEMURE AI”, “we”, “us”, or “our”). They explain the agreement between you and us when you use the service once these terms become effective.

The Privacy Policy explains how personal data is handled. Acceptance of these terms is not blanket consent to optional analytics, advertising-related processing, or sharing personal data with AI services. Any legally required notices and permissions must be provided separately.

02Adults and supervised children

You must be at least 18 and legally able to enter this agreement to create an account, purchase a plan, submit content, or operate Dreamy. Children may enjoy stories with an adult. They may not create their own account or use the service independently.

You are responsible for supervising the child’s use, reviewing stories, and deciding whether content is suitable. Supply a child’s information only if you have parental responsibility or the necessary authority. Do not provide more personal information than the feature needs.

03What Dreamy provides

Dreamy helps you create and enjoy personalized stories, illustrations, narration, and related features. Features may include character creation, Story Forts, discovery audio, parent voice narration, and a saved library. Availability can differ by platform, version, language, and plan.

AI output can be inaccurate, inconsistent, repetitive, or unsuitable despite safeguards. Review text, images, and audio before a child uses them. Dreamy is for storytelling and entertainment; it does not provide medical, psychological, educational-outcome, or other professional guarantees.

Generation times and results can vary. We do not promise that a particular model, provider, voice, or style will remain available indefinitely. Changes to paid features remain subject to the plan terms and your applicable consumer rights.

04Accounts and access

Provide accurate account information and keep your credentials secure. You are responsible for activity you authorize through your account. Tell us if you believe it has been compromised.

Guest access can rely on a device or app identifier. Clearing app data, changing devices, or reinstalling may affect access to guest content. Use available account and purchase-restoration tools; a purchase receipt does not necessarily restore every locally held file.

We may limit access where reasonably necessary to address security incidents, abuse, unlawful content, or a material breach of these terms. Where appropriate, we will explain the issue and provide a way to contact us. Any action remains subject to applicable law.

05Your content, photos, and voices

You retain any rights you have in the prompts, photos, recordings, and other material you provide. You give us a non-exclusive permission to host, process, reproduce, and transform that material, and to pass it to the relevant service providers, only as needed to provide the features you request, support the service, and meet legal obligations.

Only upload content you are allowed to use. For a photo of another person, obtain the necessary permission. For a child’s photo, you must have parental responsibility or appropriate permission. Do not upload private information about someone without authority.

The parent voice feature is for your own adult voice or another adult’s voice with express permission to create and use a synthetic voice. Do not clone a child’s voice, impersonate someone, or use a synthetic voice deceptively. Removing a voice model does not remove audio that has already been generated or exported.

This permission does not give us an unrestricted right to sell your uploads or use them in unrelated advertising. Any additional use requiring permission must be addressed separately.

06Generated stories and sharing

You may read, listen to, save, and share generated stories for lawful personal and family use, subject to the rights of others and any feature-specific restrictions disclosed to you. We do not promise that generated material is unique, copyrightable, or free from third-party rights. Similar output may be generated for other users.

Dreamy’s software, branding, designs, and supplied assets remain owned by us or our licensors. Permission to use a generated story does not give you ownership of the app, underlying models, third-party voices, or licensed assets.

Some ordinary stories in the reviewed app are public by default. Do not assume content containing a real name or likeness is private. See Story visibility and sharing. When you lawfully make a story public, other users may view or play it through the service. Copies downloaded or shared outside Dreamy cannot necessarily be recalled.

07Acceptable use and reports

Do not use Dreamy to create unlawful or exploitative content, sexual content involving children, threats, harassment, deceptive impersonation, or material that violates another person’s privacy or intellectual-property rights. Do not bypass payment or security controls, abuse generation limits, interfere with the service, or attempt unauthorized access to another account.

Report inappropriate or defective stories using the available report feature or our support contact. We may review relevant content, restrict access, or remove material where necessary to investigate reports or enforce these terms. Do not treat generated suggestions as instructions for unsafe real-world activity.

08Purchases and subscriptions

Prices, billing periods, included features, usage limits, and any trial or introductory terms are shown before purchase. Purchases through the Apple App Store or Google Play are processed by that store; RevenueCat helps us verify purchases and provide access.

An auto-renewing subscription renews for the displayed billing period unless you cancel under the store’s rules. A trial may convert to a paid subscription at the disclosed price if you do not cancel before the applicable deadline. Review the store’s confirmation and subscription settings.

Manage or cancel an Apple subscription in your Apple account subscription settings, or a Google Play subscription in Google Play’s subscription settings. Uninstalling Dreamy, signing out, deleting a story, or requesting account deletion does not cancel a subscription. Cancellation normally stops a future renewal; access continues for the paid period unless the store’s rules or applicable law provide otherwise.

Refunds and purchase disputes are handled under the relevant store process and applicable law. These terms do not exclude any mandatory refund, withdrawal, repair, replacement, or other consumer remedy. Non-renewing purchases, where offered, follow the specific terms displayed at purchase.

09Availability and ending use

Dreamy depends on internet access, app stores, and service providers. Maintenance, failures, or provider changes may interrupt features. We will use reasonable care in providing the service, but cannot guarantee uninterrupted access or error-free AI output.

You may stop using the app at any time. Account and data deletion are separate from subscription cancellation. Read the retention and deletion section for the current limits and request process. Ending use does not automatically remove exported or publicly shared copies.

If we discontinue a paid service or make a material change, we will provide notice and remedies where required by law. We will not use these terms to remove rights you already have for a paid period.

10Consumer rights and responsibility

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or other conduct for which the law requires responsibility. Mandatory consumer rights apply regardless of wording in these terms.

You remain responsible for deciding what information to upload, reviewing generated content, and supervising children. We remain responsible for our own legal obligations and the reasonable care required in providing the service. The extent of liability for a particular loss is determined by applicable law.

11Law, changes, and contact

These terms are governed by Hong Kong law to the extent permitted by applicable law. If you are a consumer elsewhere, this does not deprive you of mandatory protections or rights to bring a claim in the courts available to you under local law. These terms do not impose mandatory arbitration or a class-action waiver.

We may update the terms to reflect changes to the service or law. The current version will show its effective date. We will give notice of material changes and seek agreement where required. Changes will not retrospectively remove accrued rights.

For support, complaints, or questions, contact Demure AI LLC. Email valeriy.kuznetsovdev@gmail.com. Our Hong Kong business mailing address will be added before these draft terms become effective.